Privacy Policy

Last updated 1st Sep, 2024

This privacy notice for SuperSeva Global Services (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at www.superseva.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@superseva.com.

Summary of Key Points

This summary provides key points from our privacy notice. You can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about the personal information you disclose to us.

Do we process any sensitive personal information?

We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.

Do we receive any information from third parties?

We do not receive any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. Learn more about how we process your information.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights?

The easiest way to exercise your rights is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect?

Review the privacy notice in full.

Table of Contents

  • WHAT INFORMATION DO WE COLLECT?
  • HOW DO WE PROCESS YOUR INFORMATION?
  • WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  • HOW LONG DO WE KEEP YOUR INFORMATION?
  • HOW DO WE KEEP YOUR INFORMATION SAFE?
  • DO WE COLLECT INFORMATION FROM MINORS?
  • WHAT ARE YOUR PRIVACY RIGHTS?
  • CONTROLS FOR DO-NOT-TRACK FEATURES
  • DO WE MAKE UPDATES TO THIS NOTICE?
  • HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  • HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include the following:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Contact Preferences
  • Payment Data

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we may process the following categories of sensitive information:

  • Financial data (for payment processing)
  • Health-related data (for employee services)

All payment data is stored by our payment processors like Razorpay and ICICI Bank Easypay. You may find their privacy notice links here:

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

We process personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication
  • To provide business services such as asset management, staffing, and employee transport solutions
  • To handle customer service requests and provide support
  • To comply with legal obligations

When and with Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with third parties like service providers or during business transfers.

We may need to share your personal information in the following situations:

  • Business Transfers: During negotiations of any merger, sale of company assets, financing, or acquisition.
  • Legal Obligations: To comply with legal requirements or in response to law enforcement.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to minors.

What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

How Can You Contact Us About This Notice?

If you have questions or comments, you may email us at [insert email address] or contact us by post at:

SuperSeva Global Services
1245, GR Tower, 27th Main Road, HSR Layout, Bangalore – 560 102
Bangalore, India
Phone: +919590901901